Kia Connect > UBI

Driving Score and Usage-Based Insurance

Level up your driving with Driving Score, an exciting new Kia Connect feature designed to provide you with more insight into your driving behavior.

Plus, once you have a Driving Score, you may be invited to join Kia’s Usage-Based Insurance Program to receive tailored auto insurance offers!

Simulated screen shown
Driving Score

Driving Score is like having a driving coach in your pocket. This innovative feature, which is supported by LexisNexis® Risk Solutions, is designed to help improve your driving proficiency by providing you with a daily Driving Score on sensor-collected vehicle data. The collected vehicle data is used to calculate five key indicators that identify how you drive.

If you decide to join the optional Usage-Based Insurance Program, your Driving Score may allow you to receive tailored insurance offers.

Key Scoring Factors
Annual Mileage
Estimated annual miles, based on current miles driven.
Hard Braking
Abrupt reduction of speed due to brake application.
Average Trip Speed
The average speed driven between ignition on and off.
Highway Speeding
Speed in excess of 80 miles per hour (MPH)
Time of Day Driving
Driving risk associated with morning, evening, and night.
Key Benefits
Daily score updates
with key factors summary
Monitor and track
your driving habits
Potential Auto Insurance Offers
for Usage-Based insurance
Usage-Based Insurance

The optional Usage-Based Insurance Program, or UBI Program, is designed to potentially give you access to tailored auto insurance offers from participating insurance companies.

The UBI Program uses driving data collected from your vehicle to help third-party insurers tailor insurance policies and rates to you based on your driving patterns and behavior.

Working with LexisNexis® Risk Solutions, a leading provider of insurance telematics solutions, we are excited to provide this program to Kia Connect customers who choose to enroll.

A Driving Score is a numerical rating that reflects driving behavior over time. It is calculated based on certain driving data categories (as discussed in more detail below).

Reviewing your Driving Score regularly can help you identify specific driving habits or behaviors that may impact your Driving Score.

“Driving Score” is a Kia Connect feature. Therefore, eligible Kia vehicles enrolled in Kia Connect Services will receive a Driving Score after a sufficient amount of driving behavior data is collected from the vehicle.

Currently, Kia is offering Driving Score in the following vehicles:

  • 2024 Sportage
  • 2024 Sportage HEV (Hybrid)
  • 2024 Sportage PHEV (Plug-in Hybrid)
  • 2024 Telluride
  • 2024 Niro HEV (Hybrid)
  • 2024 Niro PHEV (Plug-in Hybrid)
  • 2024 Niro EV
  • 2024 K5
  • 2024 EV6
  • 2024 Carnival

As a reminder, you will only receive a Driving Score if your vehicle is enrolled in Kia Connect.

The Driving Score can be viewed in your owner’s account via the Kia Access app (under Features, in Utility) or the Kia Owner’s Portal.

A Driving Score is calculated with a proprietary algorithm, developed by LexisNexis Risk Solutions, that evaluates speed, braking, acceleration, and overall driving behavior. The algorithm considers your driving habits and mileage traveled and assigns a score accordingly. You may refer to the Kia Connect Terms of Service (https://owners.kia.com/content/owners/en/terms-of-service.html) for more information.

The score is based on the vehicle, not a specific driver. It is calculated from the cumulative driving data from all drivers of the enrolled vehicle.

In order to generate your Driving Score, your driving data is shared with our third-party service provider and data partner, LexisNexis Risk Solutions.

If you choose to separately enroll in the optional Usage-Based Insurance Program, certain driving attributes (including your Driving Score) may also be shared with participating third-party insurance providers.

You may find more information on how your data is shared by referring to the Kia Connect Privacy Policy (https://owners.kia.com/us/en/privacy-policy.html).

LexisNexis Risk Solutions is a third-party service provider, and our data partner, that supports both the Driving Score feature and the Usage-Based Insurance Program. LexisNexis Risk Solutions calculates Driving Scores for Kia Connect customers, and also facilitates the sharing of certain driving attributes (including Driving Scores) of customers enrolled in the optional Usage-Based Insurance Program with third-party insurance providers. For more information about LexisNexis Risk Solutions, visit https://risk.lexisnexis.com/.

  • Participant information, including a unique identifier ID, name, mailing address, mobile phone number, date of birth (optional), email address, and date of consent;
  • Vehicle identification number (VIN); and
  • Driving data that records the time of drive, speed, braking, and acceleration, including: trip identifier, time stamp and time stamp offset, driver seatbelt status, counter (data collection sequence number), ignition on/off, total trip seconds and trip seconds counter, precise geolocation information (latitude/longitude coordinates), odometer reading, and speed.

“Annual mileage” is your estimated annual mileage, based upon your vehicle’s current recorded mileage.

“Average trip speed” is the average speed for all trips completed during a selected time period.

“Hard breaking events” are events that occur if you fail to initiate braking in a timely and safe manner.

“Highway speeding events” are events that occur if you exceed 80 MPH.

“Time of day driving” refers to the time of day you are driving most often.

Your Driving Score is calculated daily.

If you do not see your Driving Score, it could be due to one of the following reasons:

  • Kia does not offer the Driving Score feature in your vehicle (based on the vehicle’s model and model year).
  • More driving data is required to generate a Driving Score. Once you enroll in Kia Connect, it usually takes 3-5 days of driving data to generate a Driving Score.
  • There may be a technical problem that is preventing your Driving Score from being displayed.

Usage-Based Insurance allows third-party insurers to tailor auto insurance policies and rates based on an individual’s driving patterns.

If you choose to enroll in Kia’s optional Usage-Based Insurance Program, certain driving attributes (including your Driving Score), may be shared by LexisNexis Risk Solutions with participating third-party insurance providers. Based on these attributes, participating insurers may, in turn, provide you with tailored insurance offers.

After a sufficient amount of driving data has been collected from a vehicle enrolled in Kia Connect Services (approximately 90 days post-enrollment), eligible Kia Connect customers will be presented with the option to enroll in Kia’s Usage-Based Insurance Program. If eligible, the option to sign up for the program will appear at the bottom of the Driving Score screen in your owner’s account (which is accessible through the Kia Owner’s Portal online or via the Kia Access mobile application).

Participating third-party insurance companies may receive your Driving Score and other driving attributes that provide information about your driving patterns.

Yes. You can stop sharing your driving data with third-party insurance companies at any time by unenrolling from the Usage-Based Insurance Program. Please go to the Usage- Based Insurance page under Driving Score in your Kia owner’s account (which is accessible through the Kia Owner’s Portal online or via the Kia Access mobile application) and select “Leave Program.”

Please note that even if you unenroll from the Usage-Based Insurance Program, your driving data will still be shared with LexisNexis Risk Solutions in order to provide your Driving Score. If you would like to disable the Driving Score feature and stop the sharing of driving data with LexisNexis Risk Solutions, please contact the Kia Connect Call Center at 1-844-886-9411.

Our support team is ready to help you with questions or concerns. Please get in touch with the Kia Connect Call Center at 1 (844) 886-9411. The Kia Connect Call Center is open 7 days a week, from 5:00 AM to 6:00 PM PT.

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FAQs/Support

Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see www.owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC. 

911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.

Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.

Simulated screen shown. If equipped. Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.

Simulated screen shown. If equipped. Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.

Simulated screen shown. If equipped. Rear Occupant Alert notifications require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.

My Trips: The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes, attention, and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe manner as dictated by the road, environment, and traffic conditions.

If equipped. Curfew Alert and Vehicle Alarm Alert require cellular coverage. Cellular service rates apply.

24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.

Vehicle compatibility varies by model, model year, and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Vehicle compatibility varies by model, model year, and trim. Google devices are sold separately and require a Wi-Fi internet connection. Google, Google Assistant, Google Home, and all related logos are trademarks of Google LLC.

My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.

If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX , 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.

Apple and App Store are registered trademarks of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.

911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.

24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.

My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.

Parking Minder requires cellular coverage, a USB-connected compatible smartphone, and the Kia eServices app. Cellular service rates apply.

Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply. 

My Car Zone requires cellular coverage. Cellular service rates apply.

If equipped. Rear Occupant Alert notifications require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.

Vehicle compatibility varies by model, model year and trim. Google devices are sold separately and require a Wi-Fi internet connection.  Google, Google Assistant, Google Home, and all related logos are trademarks of Google, Inc.

Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection.  Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

If equipped. Requires navigation system.

Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect subscription expires, continued access to the full suite of Kia Connect available on your Kia will require a paid subscription at the then current subscription rate or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Kia Connect is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC. 

Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. The Connecting Routing navigation feature is for information purposes only, and Kia does not make any warranties about the accuracy of the information.

Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.

If equipped. Feature requires a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use while operating your vehicle.

Remote features through Amazon Alexa or Google Home requires a Kia Connect ULTIMATE package subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control. Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then- current subscription rate; otherwise, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.

Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.

Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC. 

Kia Connect Lite is only available for five (5) years starting from the new vehicle retail sale/lease date as recorded by the dealer. After this fifth (5th) year date passes, Kia Connect Lite will no longer be available for the vehicle. For instance, if an owner purchases a new vehicle and immediately enrolls it in a Kia Connect ULTIMATE subscription for the first two (2) years of ownership and then cancels the subscription, Kia Connect Lite would only be available for the remaining three (3) years in the five (5) year period.

Kia Connect smartwatch app requires a compatible smartwatch and Kia Connect subscription and account. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles purchased or sold in Massachusetts.

Do not use remote climate controls or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle before executing a remote climate control or remote start command.

Wi-Fi Hotspot is available on select 2022 and newer Kia vehicles and requires enrollment in Kia Connect. Trial or paid subscription data plan required. Wi-Fi Hotspot services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information.

Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon's 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).

Wi-Fi Hotspot available only in the fifty (50) United States and the District of Columbia. Wi-Fi Hotspot may be unavailable for model year 2022 and newer vehicles that are purchased or sold in Massachusetts.

Always wear a seat belt, pay careful attention to the road, and do not drive while distracted. The driver should only use the Wi-Fi Hotspot when the vehicle is safely parked.

Vehicle must be running or in accessory mode for Wi-Fi Hotspot to function. Never drive distracted. Driver should only use Wi-Fi features when the vehicle is parked in a safe location.

Compatible, Wi-Fi capable devices required. Devices sold separately.

Wi-Fi Hotspot requires Kia Connect subscription, which not all vehicles may be eligible for, and data plan or free trial.

Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon's 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).

The following Carnival trims have Wi-Fi hotspot capability: EX, SX, and SX Prestige. Existing owners may need to update the software in their infotainment system to make the vehicle Wi-Fi hotspot capable. Wi-Fi hotspot requires Kia Connect enrollment, which not all vehicles may be eligible for.

Where available. Wi-Fi Hotspot requires enrollment in Kia Connect, and a data plan or free trial. Kia Connect may currently be unavailable for Model Year 2022 and newer vehicles sold or purchased in Massachusetts; please see the Kia Owner's Portal for updates on availability.

Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon's 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity.

© Kia America, Inc.