(formerly UVO eServices)

Stay prepared and informed wherever you go! The Kia eServices app1 allows you to find your parking location2, check your vehicle status3 and send emergency information4, right from your smartphone. What else can it do?

 

My Points of Interest (POI)5 

Save your favorite places for future navigation. Plan the stops of your road trip, remember where that amazing restaurant is, and avoid the awkward "What's your address again?" call.

My Car Zone6 

Keep your loved ones safe by setting alert thresholds for certain drivers. If the vehicle is driven past a certain time, speed, or designated boundary, this system sends an alert to your smartphonee.

Parking Minder2

Where exactly did you park? While your family debates, Kia eServices saves the day. Pull up a location tracker on your Kia eServices app to navigate toward your Kia. You can even set parking meter reminders!

911 Connect4

In an emergency, we're here to help by offering peace of mind and assistance in certain situtations. If an airbag deploys, Kia eServices will attempt to automatically call 911 and send the vehicle's location to an emergency response agent4.

Purchase/lease of certain new Kia vehicles includes complimentary Kia eServices access (length of access period varies by vehicle model and year) starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary Kia eServices period expires, your access to Kia eServices will immediately terminate. Use of Kia eServices is subject to agreement to the Kia eServices Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (https://owners.kia.com/us/en/terms-of-service.html). Kia eServices is transferable to a subsequent owner during the original Kia eServices service term. Only use Kia eServices when safe to do so. The Kia eServices app available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia eServices at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia eServices features may vary by make, model year, and trim level. Features and specifications are subject to change. For more on details and limitations, visit (Kia eServices FAQ link- TBD) or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC. 

Simulated screen shown. Parking Minder requires cellular coverage, a USB-connected compatible smartphone, and the Kia eServices app. Cellular service rates apply.

Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia eServices Maintenance section or Owner’s Manual for maintenance schedule.

Simulated screen shown. 911 Connect must be enabled on head unit and activates after air bag deployment. Requires a compatible smartphone connected via Bluetooth® wireless technology and cellular coverage. Cellular service rates apply.

 

Simulated screen shown. If equipped with navigation. GPS maps and directions are for information purposes only, and Kia does not make any warranties about the accuracy of that information. Warning: Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury, and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any handheld devices, other equipment, or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. 

Simulated screen shown. My Car Zone requires cellular coverage. Cellular service rates apply. Information must be manually synced in order to receive alerts.

My POIs requires cellular coverage and a compatible smartphone with the Kia eServices app. Cellular service rates apply.

Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia eServices Maintenance section or Owner’s Manual for maintenance schedule.

Parking Minder requires cellular coverage, a USB-connected compatible smartphone, and the Kia eServices app. Cellular service rates apply.

If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.

Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply. 

Apple and iTunes are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

Kia eServices is Kia’s suite of connected vehicle services and features designed to provide you with more convenience, comfort, and connectivity.

Kia eServices is a subscription-free infotainment and telematics service available on select Kia vehicles. The system allows users to make hands-free calls on their smartphone, stream music, navigate to saved points of interest, and perform vehicle diagnostics with the use of voice commands. Kia eServices uses your smartphone to connect to your vehicle’s data via a USB cable.

Kia eServices requires a compatible phone to be connected to the vehicle via a USB cable. Kia eServices provides features such as My POIs1, Vehicle Diagnostics2 Parking Minder3, and more, accessed through the Kia eServices app. Kia Connect is an embedded system with a modem built into the vehicle that supports all the functionalities of Kia eServices plus a variety of features like remote commands4, Find My Car5, and many more through the Kia Access app and Kia Owner’s Portal

Please check for Kia eServices availability on your vehicle by going to the Kia Connect Availability page on Kia Owner’s Portal.

  1. Go to iTunes®6 or Google Play.™7
  2. Search for and download the Kia eServices app.
  3. Install the app.
  4. Log in and register via the app (See “How do I register my Kia eServices account via the eServices app?” below).

 

How do I register my Kia eServices account via the eServices app? 
  1. Launch the Kia eServices app on your smartphone.
  2. Click on " Register."
  3. Enter your email, password, and mobile phone number.
  4. Read and agree to the Terms & Conditions and Privacy Policy, and click “Next.”
  5. Return to the vehicle and follow the instructions for in-car Kia eServices setup.

 

Please check to see whether you have created two Owner's Portal accounts during the enrollment process. It may be the case where one account is associated with your mobile number and the other with your email ID. For further assistance, please contact the Kia Connect Call Center at (844) 886-9411.

Yes, Kia eServices-equipped pre-owned Kia customers will be able to enjoy eServices benefits. If you have issues setting up or using the system, please call our Kia Connect Call Center at (844) 886-9411 for more details.

To deactivate your account, please call the Kia Connect Call Center at (844) 886-9411.

You can find the privacy policy for Kia eServices here.

Understand the terms of your service here.