Release Notes
View the latest Over-the-Air Software Update release notes. Search for prior release notes by category or time.
This Over-the-Air (OTA) software update is designed to help improve the AC (alternating current) charging performance of certain 2024 EV9 vehicles by enhancing the operation of the Electric Water Pump. This update will help prevent the interruption of AC charging and the unintended display of warning lights.
1. |
Vehicle Model |
2024 EV9 (produced between 9/24/2023 - 1/19/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 EV9 vehicles to help improve power usage.
1. |
Vehicle Model |
2024 EV9 (produced between 7/27/2023 - 2/6/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 561.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 Sorento vehicles to help improve power usage.
1. |
Vehicle Model |
2024 Sorento (produced between 12/7/2023 - 2/21/2024) |
2. |
Time required |
OTA Update (in-vehicle): 8 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible Sorento vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 563.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Integrated Charging Control Unit (ICCU) logic of certain 2024 EV9 vehicles. This update is designed to counteract interruptions in auxiliary battery charging and unintended display of warning lights.
1. |
Vehicle Model |
2024 EV9 (produced between 07/27/2023 - 03/21/2024) |
2. |
Time required |
OTA Update (in-vehicle): 3 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 568.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Integrated LED Headlamp Control Unit (ILCU) logic of certain 2024 EV9 vehicles to help reduce electricity consumption from the 12V battery by applying a forced sleep logic.
1. |
Vehicle Model |
2024 EV9 (produced between 09/25/2023 - 01/25/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 567.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
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