Release Notes
View the latest Over-the-Air Software Update release notes. Search for prior release notes by category or time.
This Over-the-Air (OTA) software update is designed to help improve the AC (alternating current) charging performance of certain 2024 EV9 vehicles by enhancing the operation of the Electric Water Pump. This update will help prevent the interruption of AC charging and the unintended display of warning lights.
1. |
Vehicle Model |
2024 EV9 (produced between 9/24/2023 - 1/19/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 EV9 vehicles to help improve power usage.
1. |
Vehicle Model |
2024 EV9 (produced between 7/27/2023 - 2/6/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 561.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 Sorento vehicles to help improve power usage.
1. |
Vehicle Model |
2024 Sorento (produced between 12/7/2023 - 2/21/2024) |
2. |
Time required |
OTA Update (in-vehicle): 8 minutes approx. Once this software is downloaded by the vehicle, a pop-up will be displayed on the infotainment screen when the vehicle is powered off. |
Additional information: This OTA will be rolled-out to all eligible Sorento vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 563.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Integrated Charging Control Unit (ICCU) logic of certain 2024 EV9 vehicles. This update is designed to counteract interruptions in auxiliary battery charging and unintended display of warning lights.
1. |
Vehicle Model |
2024 EV9 (produced between 07/27/2023 - 03/21/2024) |
2. |
Time required |
OTA Update (in-vehicle): 3 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 568.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Integrated LED Headlamp Control Unit (ILCU) logic of certain 2024 EV9 vehicles to help reduce electricity consumption from the 12V battery by applying a forced sleep logic.
1. |
Vehicle Model |
2024 EV9 (produced between 09/25/2023 - 01/25/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 567.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS) logic of certain 2024 EV9 vehicles. This update is designed to improve Scheduled Charging by reducing intermittent charging interruptions.
1. |
Vehicle Model |
2024 EV9 (produced between 09/25/2023 - 04/19/2024) |
2. |
Time required |
OTA Update (in-vehicle): 8 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 577.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Body Domain Controller (BDC) logic of certain 2024 EV9 vehicles. This update is designed to reduce the unintended illumination of Tire Pressure Monitoring System (TPMS) warning lights.
1. |
Vehicle Model |
2024 EV9 (produced between 09/25/2023 - 05/27/2024) |
2. |
Time required |
OTA Update (in-vehicle): 7 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 579.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Engine Control Unit (ECU) logic of certain 2025 Sorento vehicles. This update is designed to improve the Intelligent Speed Limit Assist (ISLA)* function to more accurately adjust the target cruise control speed limit to the speed limit of the road.
* If your navigation is regularly updated and ISLA is equipped, ISLA is designed to use the front camera and navigation to recognize the posted speed limit of the road and automatically adjust the target speed.
1. |
Vehicle Model |
2025 Sorento (produced between 06/25/2024 - 08/08/2024) |
2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible Sorento vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 591.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2025 Carnival vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
1. |
Vehicle Model |
2025 Carnival (produced between 04/15/2024 - 07/24/2024) |
2. |
Time required |
OTA Update (in-vehicle): 10 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible Carnival vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 593.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
This Over-the-Air (OTA) software update is designed to update the Infotainment Controller logic of certain 2024 EV9 vehicles. This important update is designed to remedy the instrument cluster software which may become intermittently blank at vehicle startup, resulting in the driver’s inability to see certain telltales and indicators required by Federal Motor Vehicle Safety Standard (FMVSS) 101 such as the odometer, speedometer, and turn signal. In its current state, your vehicle does not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1(b), thereby increasing the risk of your vehicle being in a crash.
If the OTA software update is unsuccessful, you are advised to bring your vehicle to a Kia dealer to complete Recall SC326.
1. |
Vehicle Model |
2024 EV9 (produced between 09/15/2024 - 05/27/2024) |
2. |
Time required |
OTA Update (in-vehicle): 10 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Recall SC326.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
More to Explore
- Information Collected
- CA Residents: CCPA Requests
Information Collected
We want to be transparent about the data we and our partners collect and how we use it, so you can best exercise control over your personal data. To learn about our collection and use of personal data, please see our Privacy Policy.
We use the following partners to better improve your overall web browsing experience. They use cookies and other mechanisms to collect information regarding your visit. Information about devices used to access our website may be collected and shared, even if this information is not tied to your name or other information that specifically identifies you. You can elect to opt-out of this information collection by unticking the boxes below.
We use the following partners to better improve your overall web browsing experience. They use cookies and other mechanisms to connect you with your social networks and tailor advertising to better match your interests. Information about devices used to access our website may be collected and shared, even if this information is not tied to your name or other information that specifically identifies you. You can elect to opt-out of this information collection by unticking the boxes below.
